Overview
Meridian Studio respects your privacy. This policy explains what personal information we collect, how we use it, and your rights regarding that information. We comply with the New Zealand Privacy Act 2020.
Information We Collect
We collect information you provide directly to us, including:
- Name, email address, and phone number when you contact us
- Business information when you engage us for a project
- Payment information processed securely through our payment provider
We also collect technical information automatically, including:
- Browser type and version
- Pages visited and time spent on site
- Referring website addresses
- IP address (anonymised)
How We Use Information
We use collected information to:
- Respond to your enquiries and provide our services
- Send project updates and invoices
- Improve our website and services
- Comply with legal obligations
We do not sell your personal information to third parties. We do not send marketing emails unless you have explicitly opted in.
Data Storage and Security
Your information is stored on secure servers in New Zealand and Australia. We use industry-standard encryption (TLS 1.3) for all data in transit and at rest. Access to personal data is restricted to team members who need it to perform their duties.
Third-Party Services
We use the following third-party services that may process your data:
- Google Analytics (website analytics, anonymised)
- Xero (accounting and invoicing)
- Slack (internal communications)
- Vercel (website hosting)
Your Rights
Under the New Zealand Privacy Act 2020, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent for marketing communications
Cookies
Our website uses essential cookies for functionality and analytics cookies to understand how visitors use our site. You can disable cookies in your browser settings, though some features may not function correctly.
Contact
For privacy-related enquiries, contact our Privacy Officer at privacy@meridianstudio.co.nz or +64 9 555 0123.